Interview with Tia Reynolds of Serene Workspace in Silver Spring, MD

Founder of Serene Workspace
Tia Reynolds

We were fortunate enough to sit down with Tia Reynolds of Silver Spring, MD. We learned about Tia's business Serene Workspace and she told us about her experiences as an entrepreneur and small business owner.

Can you tell us about your business and what you do?

Sure. I founded Serene Workpace, LLC which is a workspace and homespace cleaning business. What we do is essentially improve and maintain offices and homes. Not only do we do that, but we make sure it is organized. We turn your area into a place of peace and productivity. That is what we do best. We take our time honing in on the details to ensure the space looks serene.

How did you get into this business?

Haha! Good question. Well, the business idea popped into my mind in 2009. I would clean my (at the time) boyfriend's  bathroom and room. One thing turned into another and before I knew it, I was cleaning the entire apartment. Even his sister's room! I know crazy right? Haha. Every time, he was blown away with the turn out. I must have spent at least half the day if not longer cleaning--every single time. I enjoyed it so much, I didn't mind taking my time. So, year after year I continuously ignored the notion of starting my cleaning business. I went on to join the Army in 2013; One thing I will never forget, is the constant cleaning myself and other soldiers had to do while in training. Another light bulb moment went off in my head. So, when I left the Army in 2015, I said to myself  'I will take a leap of faith this year to launch this business.' That's what I did.

What is the most enjoyable thing about this business?

I enjoy seeing people happy that their offices and homes look and feel great again. It's a great feeling when you go to work or home, and you are in a great space. A space where you can function. A space that is serene. On another note, I also get a peace of mind while cleaning. It creates a sense of tranquil within. When I am cleaning, nothing else matters. The world problems, my problems are all shut off, and that's what I love about it all. For me, I get to relax and just clean. I tend to think a lot, so for me, it provides a blockage of my thoughts. I'm an entrepreneur, so my mind goes ballistic! Haha!

Tia Reynolds with World Advisory
Founder & CEO Alexander Johnstone

What are some of your greatest challenges?

My greatest challenge would have to be consistency with clients in the home cleaning sector. In this business, a lot of times, people call you when they are desperate in need of cleaning whether it be, they don't have time to clean, build up dirt, grime, clutter, they are about to put their house on the market, spring cleaning, etc. So, I advise all of my clients to get either bi-weekly or tri-weekly home cleanings. It saves them money in the long-run, and most importantly it preserves their homes. Why not? 

If you could provide any advice to someone just starting out in business, what would it be? 

I would advise anyone one starting in the business to set out a vision that is bigger than themselves, and work it every week. In this line of work, you have to prepare yourself physically and mentally for all kinds of work and all kinds of people. The beauty of it all, is that no matter how many cleaning companies there are, there is room for yours. When I first started, within two days, I received an client. Soon after that, I set out to gain at least one new client every week. I want to also say, ask yourself, "how will I position myself in the market?" "Who will I partner with?" Don't be selfish. To successfully grow, you will need a team. The business isn't scalable if it is you doing the work. Lastly, don't be afraid to spend money on your marketing. You are your greatest asset, investing in yourself and your future. If you don't, then who will?

For more information, you can visit SereneWorkspace.com or follow them on Facebook, Twitter, and Instagram.